Shipment tracking
To track your existing order during transport, you can access the respective shipment page of the shipping service provider here.
Postal tracking
If you have received the tracking number from Austrian Post from us, you can track your shipment here.
Dachser - Shipment tracking
If you have received the tracking number from Dachser from us, you can track your shipment here.
FAQ
How long does shipping take?
Your order will typically be shipped within three to five business days. In rare cases, however, there may be slight delays. If this happens, our service team will inform you immediately!
Why is my shipment being sent via Dachser?
Dachser is our reliable shipping partner, responsible for the safe and timely delivery of all major shipments and hazardous materials. Our partnership with Dachser ensures that even particularly sensitive or dangerous goods are transported professionally and delivered to their destinations on schedule.
Can I pick up my order myself?
Yes, you can select the "Collection" delivery option at checkout. We will inform you by email as soon as your order is in stock and ready for collection. Our regular collection times are Monday to Friday from 2 pm to 4 pm .